Rated highly for: Responsiveness, Punctuality, Value, Quality
They did an excellent, efficient, and quality job. They were prompt in coming to give a bid, gave us a date and explained how the work would progress. They were promptly there on the date and work went as planned. There were some rotten boards which they replaced at a very reasonable rate. There prep and their clean-up was exemplary. They covered the shrubs, moved some pots we had forgotten, and the dumpster was removed the day after completion. I highly recommend them. We have had many heavy rains since completion and not one problem.
I’m not an easy critic when it comes to contractors and services, but Florida Universal has easily made it onto my short list of five stars. Extraordinarily easy to work with and excellent quote, but I was expecting issues when they showed up. I was expecting music, smoking and a big mess, but they were absolutely outstanding. They spent half their time trying to make sure they cleaned up after themselves. Part of the job was a new roof on the boathouse and they even got into the water dragging magnets all over the place to make sure they got all the nails. Every time I thought I found an error in something they were doing, I was dead wrong. They showed up in force early and worked past dinner every day while being very courteous the whole time. No one smoked. No music. Just an excellent experience. I eventually found one place on the back of the house where they missed three nails. It has been several weeks now and that’s all I’ve ever found. These guys were worth every dime...and then some.
Great experience from start to finish! Received my quote which was very detailed and work began the next week. Customer service was excellent and I was contacted a few days before work began and advised what to expect on the day. When I returned home from work I was very surprised to find the crew packing up and roof replaced in one day! Roof looks fantastic and the clean up was excellent. Thank you!
Wow. I am extremely happy with the roof replacement job done by Florida Universal Roofing. They were timely and professional. The new roof looks absolutely gorgeous. Thanks folks!
Not sure where to begin with my review....everything was perfect! They were so helpful through the entire process. Roof was on and completed in one day and looks amazing. Customer service was outstanding. I couldn’t have asked for better service. Thank you Florida Universal Roofing!